ENVIRONET CONNECT one year partner support service for five devices with 24x7 phone support

Vertiv ENVIRONET CONNECT 1YR 5 DEVICES — 1 Year, 5 Devices, 24x7 Phone Support

Name: Vertiv ENVIRONET CONNECT 1YR 5 DEVICES — 1 Year, 5 Devices, 24x7 Phone Support
Brand: Vertiv
SKU: ENCX-LSC-500
Price: 15416.39 USD
Availability: InStock

Vertiv|

MPN: ENCX-LSC-500

Digital Delivery

$15,416.39$22,470.00

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Key Features

1 Year service duration
Supports 5 registered devices
Coverage: 24x7 phone support
Support channels: Phone, Remote Diagnosis, Web Knowledge Base
Service model: Partner Support Service (PSS)
Includes new releases update and technical guidance

Preserve continuous environmental monitoring across five devices with a one‑year Partner Support Service (PSS) designed for channel partners to deliver branded support to end customers. This plan focuses on technical assistance via 24x7 phone support and remote diagnosis, backed by Cisco’s service infrastructure and partner enablement. The offering includes access to knowledge resources and software update guidance so agents and controllers remain current. Because this SKU is structured for partner delivery, you retain control of the customer relationship while leveraging Cisco’s escalation paths and technical tooling. Choose this variant when you need consistent, partner-branded support that emphasizes troubleshooting, software updates and phone-based recovery rather than bundled depot parts exchanges.

Ideal For

Outsource first-line Environet support to a local partner
Deliver partner-branded support for managed services offerings
Provide 24x7 phone triage for environmental sensor alerts
Maintain firmware and agent updates across distributed sites

Why This Product

1Focuses on 24x7 phone support and remote diagnosis rather than depot parts exchange
2Structured for partner-branded delivery to retain customer relationship
3Includes new releases updates for software currency vs. basic phone plans
4Priced per device for predictable per-node budgeting

Coverage

Platform Support

Partner-delivered support for Environet and Cisco

Licensing

License Type	Service Subscription
Pricing Type	Fixed Term
License Pricing	Per Device
License Quantity	5 devices
Licensing Program	Partner Support Service (PSS)
Subscription Term	1 Year

Service Details

Provided Support	Phone; Remote Diagnosis; New Releases; Web KB
Service Duration	1 Year
Service Location	Partner-delivered (remote/phone)
Service Response Time	24x7 Technical Availability

Software General

Software Name

ENVIRONET CONNECT

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Documentation

Additional pdf1

Additional pdf2

Frequently Asked Questions

Does this plan include parts replacement?▾

No. This Partner Support Service focuses on phone support, remote diagnosis and updates; parts replacement or depot exchange is not included in this SKU.

How is the service delivered to end customers?▾

The service is delivered by the channel partner under their brand, enabled by Cisco’s partner infrastructure and escalation support.

Can I register more than 5 devices?▾

This SKU covers up to 5 devices. To cover additional devices, procure additional license quantities or a higher-tier SKU.

Are software updates included?▾

Yes — the offering includes guidance and access to new releases updates for the Environet software.