Trend Micro TRENDAI Worry-Free Services Academic 26-50 Users

Support academic operations with a service plan sized for mid-range user counts and built for around-the-clock access. This 2-year offering covers 26-50 users and includes 24x7 phone support, giving IT teams a direct line when issues need attention outside standard hours. The service is structured for both electronic and physical handling, which helps when support requirements span remote troubleshooting and device-related workflows. That flexibility matters in academic environments where endpoints, schedules, and staffing can vary across departments and campuses. For procurement teams, the fixed 2-year term makes planning straightforward. For IT leaders, the combination of 24x7 availability and a defined user band helps maintain service consistency without paying for a broader program than the environment requires.