Trend Micro TRENDAI Worry-Free Services Academic 2-25 Users

Keep academic operations moving with a service renewal designed for smaller user groups that still need dependable support coverage. This 3-year plan is built for 2-25 users and provides a 5-business-day response time, helping IT teams manage service requests with a clear expectation for turnaround. The plan includes pick-up & return support, which is well suited to environments where physical handling is part of the service workflow. For schools, labs, and departmental deployments, that means less uncertainty when issues arise and a more structured path to getting equipment back into service. This renewal is a practical fit when you want to extend support without overcommitting to a larger program. It gives procurement teams a defined term, a defined user band, and a service model that supports budget planning while preserving continuity for academic endpoints.