Trend Micro TrendAI Vision One Services — 1 Year Onsite Customer Service Manager Renew

Renew operational assurance with Trend Micro’s Onsite Customer Service Manager Standard for TrendAI Vision One. This 1 Year renewal pairs continual 24 x 7 technical support with a named customer service manager to coordinate incident response, parts replacement and vendor-driven updates. The offering is designed to simplify supplier interactions for mid-to-large SOCs that benefit from a single point of contact to manage tickets, dispatch technicians and prioritize fixes. Service includes electronic and physical sub-type coverage so both software remediation and onsite hardware interventions are handled under the same contract. By consolidating responsibility with a vendor-assigned manager, teams reduce internal coordination effort, accelerate escalation resolution and maintain appliance availability without expanding headcount.