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Create Free Business Account| Product Supported | Trend Micro telemetry and supported agents |
| Provided Support | 24/7 monitoring and incident escalation |
| Service Type | Managed Detection and Response (MXDR) |
| Remote Onsite | Remote delivery with coordination to customer SOC |
| Provided Support | Incident response coordination and managed SOC services |
| Service Duration | 12 Months (renewal) |
| Service Location | Remote monitoring with customer integration |
| Service Description | 24/7 monitoring, alert triage, threat hunting, incident handling, third-party SOC coordination, and monthly posture reviews |
| Certification Vendor | Trend Micro authorized delivery |
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MXDR SVC ADV integrates Trend Micro telemetry. Supported Trend Micro agents or telemetry sources are required for full detection coverage; integration details are part of onboarding.
Incidents are triaged by the SOC, investigated per playbook, and communicated via defined escalation contacts. Deliverables include incident reports and remediation guidance.
Yes. The engagement supports coordination with customer SOC teams or full outsourcing to a third-party SOC, depending on your operational model.
This SKU references a renewal engagement. For new deployments, consult Trend Micro or your reseller for initial onboarding and provisioning options.

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