Trend Micro MDRN0148 Managed XDR Advanced Service

Manage Trend Micro customer XDR service engagements through a third-party or outsourced service-provider arrangement. MDRN0148 carries the Advanced Managed XDR service designation and is positioned for the Normal 2,001- tier shown in its ordering description. It addresses service relationships in which a provider manages Trend Micro customer services rather than leaving administration solely with the customer. Use this service where the operating model places a third party between Trend Micro and the covered customer environment. The service-provider wording is significant because it applies to outsourced management of Trend Micro customer services. Advanced is the service designation attached to this orderable item; retain that designation when aligning the service request with an existing Managed XDR engagement. Keep the 2,001- reference intact when matching the applicable service tier. This item represents a managed service offering rather than a physical appliance. Its distinguishing attributes are the Advanced service designation, support for third-party or outsourced provider management, and the Normal 2,001- tier reference. Those attributes separate it from a generic XDR service request and focus the selection on the management arrangement and tier represented by this code.