Quantum StorageCare Gold Support Plan 1 Year | On-Site, 24x7

Name: Quantum StorageCare Gold Support Plan 1 Year | On-Site, 24x7
Brand: THINKPARQ
SKU: 6121
Price: 38611.39 USD
Availability: InStock

THINKPARQ|

MPN: 6121

Digital Delivery

$38,611.39

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Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

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Key Features

24x7 technical assistance
On-site service location
Remote monitoring included
Parts replacement coverage
Software and firmware updates
Parts and labor service characteristic

Keep storage infrastructure covered with a support plan designed for always-on environments. Quantum StorageCare Gold Support Plan delivers 24x7 technical assistance, proactive remote monitoring, software and firmware updates, parts replacement, and on-site response for critical issues. It is structured for teams that cannot afford extended service gaps or slow escalation paths. This one-year maintenance service helps reduce operational risk by pairing remote oversight with physical parts and labor coverage. When storage is central to application availability, backup windows, or data retention, the value is not just response speed — it is the ability to keep systems moving with fewer surprises and less downtime. Choose this plan when you need a support model that matches the cost of interruption. With on-site service, replacement parts delivery, and phone support available around the clock, it gives infrastructure teams a clear path to faster resolution and more predictable ownership over the service lifecycle.

Ideal For

Supporting production storage systems that require 24x7 coverage
Maintaining uptime for environments with strict recovery windows
Reducing operational risk for mission-critical data platforms
Covering on-site repair and replacement needs for enterprise storage

Why This Product

1Includes 24x7 on-site support, not remote-only assistance
2Adds parts replacement and labor coverage for faster recovery
3Covers software and firmware updates alongside maintenance
4Designed for critical storage environments with constant availability needs

Licensing

Pricing Type

Service

Software General

Product Supported

Quantum storage systems

Support Warranty

Support Hours	24 x 7
Covered Period	1 year
Support Channel	Phone support, remote monitoring, on-site service
Provided Support	Firmware updates, software updates, parts replacement, remote monitoring, phone support
Service Characteristic	Parts & labor

Professional Services

Service Location	On-site
Service Description	24x7 maintenance support with proactive remote monitoring, parts replacement, firmware and software updates, and critical issue response

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Net-30 terms for qualified businesses

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Frequently Asked Questions

What support is included in this plan?▾

It includes firmware updates, software updates, parts replacement, remote monitoring, and phone support.

How long does the service last?▾

The covered period is 1 year.

Is on-site service included?▾

Yes. The service location is on-site, with 24x7 support coverage.

What type of environments is this plan for?▾

It is intended for critical storage environments that need fast resolution, continuous monitoring, and predictable maintenance coverage.