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Create Free Business Account| Provided Support | Technical Support |
| Mpn | SM-MAINT-SN-24TB-PLAT3 |
| Service Type | Platinum Maintenance Subscription |
| Remote Onsite | Remote and Onsite |
| Service Duration | 36 months |
| Service Location | Global (per vendor coverage) |
| Product Supported | SvSAN Single-Node 24 TB |
| Service Description | Platinum maintenance for SvSAN single-node, 24 TB, 36 months |
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Platinum maintenance provides vendor-defined maintenance and technical support for the licensed SvSAN single-node instance covering the stated capacity for the term. Specific service levels and response options are defined in Stormagic’s Platinum support documentation.
This product provides a 3 year (36 month) Platinum maintenance subscription for a SvSAN single-node deployment covering 24 TB.
Yes. Renewals and term extensions are handled through your A5 IT account representative or directly with Stormagic according to their renewal process and pricing.
Onsite and remote support availability are provided as defined by Stormagic’s Platinum maintenance terms; contact A5 IT or Stormagic to confirm onsite coverage for your region.

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