Keep your SonicWall NSSP 13700 supported over a longer operating cycle with Total Secure Essential Edition coverage. This 3-year service is designed for organizations that want predictable support planning and fast access to technical assistance without revisiting coverage every year. The value here is operational certainty. With 24x7 availability and a 2-hour response target, the service is structured to help teams move quickly when a firewall issue affects access, segmentation, or perimeter protection. That matters when the firewall sits on the critical path for users, sites, or remote workers. A longer support term also simplifies procurement and reduces the administrative churn of frequent renewals. For infrastructure teams managing security platforms at scale, that can be as important as the response SLA itself. This package is a strong fit when the firewall is expected to stay in service and support needs to stay predictable.