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Create Free Business Account| Mpn | VEGA-UPR-100 |
| Vendor | SANGOMA US INC. |
| Category | software-services/professional-services |
| Product Name | Vega 100 & 200 Remote Install. Assist |
| Service Type | Remote installation assistance |
| Remote Onsite | Remote |
| Service Duration | One-time, per-device engagement |
| Service Location | Customer site (remote delivery) |
| Service Description | Remote configuration, SIP trunk setup, firmware verification, acceptance testing, and documentation for Vega 100 and Vega 200 gateways. |
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The engagement includes firmware verification, applying Sangoma configuration templates, SIP trunk and dial-plan setup, NAT/traversal checks, end-to-end call testing, delivery of a configuration backup, and a knowledge-transfer session.
Remote access is performed via customer-provided secure VPN or SSH session. Credentials and access windows are agreed in advance; no permanent vendor access is created.
Yes. Engineers execute SIP traces and call tests to validate signaling and media paths with your ITSP or PBX and document any interoperability issues for remediation.
You will receive a configuration backup, installation checklist, test logs showing successful call flows, and a short knowledge-transfer summary for your operations team.

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