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Create Free Business Account| Supported Upgrade Capacity | 25-call upgrade |
| Shipping Weight | 0.00 lb |
| Product Supported | Software/Hybrid SBC 25-call upgrade |
| Support Hours | 24x7 support hours |
| Support Provided | Platinum support for Software/Hybrid SBC 25-call upgrade |
| Service Characteristic | Platinum support |
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SBC-HYB-0025U-P24X7 identifies Platinum support associated with a Software/Hybrid SBC 25-call upgrade. The SKU denotes the Platinum tier and 24x7 support hours. It is a support entitlement, not a hardware appliance or standalone SBC software licence.
This entitlement applies to a Sangoma Software/Hybrid SBC 25-call upgrade. The 25-call designation defines the supported upgrade scope. Match it to the existing SBC software or hybrid configuration that includes that upgrade before selecting the support contract.
No. SBC-HYB-0025U-P24X7 is classified as a support contract and identifies Platinum support for the associated Software/Hybrid SBC 25-call upgrade. It does not describe a physical SBC appliance or the underlying SBC software needed to run the environment.
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