SANGOMA SVCM-PBXT-GOLD-3YR-BASE Gold 3-Year Base Support

Maintain the support coverage associated with a Sangoma PBXact Gold base system for an additional 3-year period. SVCM-PBXT-GOLD-3YR-BASE is a Gold POMP base service term for the PBXact platform, rather than a physical appliance, software image, or endpoint accessory. It applies to the base system support designation named by the service code. The Gold designation identifies the support tier, while the Base designation identifies coverage associated with the PBXact base system. This distinction matters in environments where the PBX platform and its attached devices are tracked separately: the service term addresses the supported PBXact base system, not a general-purpose support entitlement for unrelated Sangoma products. Use this 3-year additional term where the installed PBXact Gold system requires continued coverage under its existing Gold POMP service classification. The ordering code combines the PBXact platform reference, Gold tier, 3-year duration, and Base scope in one service SKU. It provides a defined covered period for systems that need to retain the Gold base support level beyond an existing term.