Samsung HTV On-Site Service Contract 5 Years

Secure five years of on-site service coverage for eligible Samsung HTV hardware in the $2,500 and up disty invoice tier. This contract is designed for deployments where the hardware carries more operational weight and where service speed matters as much as the device itself. On-site support helps avoid the delays and handling risks that come with depot-based repair. For procurement teams, the value is straightforward: a defined support term, a clear pricing tier, and a service model that fits business-critical hardware. For operations teams, it means a faster path to resolution when equipment needs attention, with less disruption to the surrounding workflow. This is the right kind of coverage when the hardware is part of a more expensive rollout and the cost of downtime can exceed the cost of service. It gives you a practical way to protect the investment, keep support expectations aligned, and maintain continuity across the full lifecycle of the device.