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Create Free Business Account| Mpn | ICX7850-SVL-RRMT-1 |
| Vendor | Ruckus Networks |
| Category | software-services/support-warranties |
| Product Name | WATCHDOG REMOTE, ICX 7850, 1 YR |
| Product Supported | Ruckus ICX 7850 Series |
| Covered Period | 1 year |
| Provided Support | Vendor remote technical support and troubleshooting |
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This renewal delivers vendor remote technical assistance for diagnostics, configuration guidance, and remediation steps specific to Ruckus ICX 7850 switches; it does not include on-site parts replacement unless combined with a parts SKU.
Vendor remote engineers can verify faults and recommend parts; parts dispatch requires an active parts contract such as the WatchDog NBD parts SKU or a separate Ruckus parts agreement.
Remote support covers troubleshooting and vendor guidance for software and configuration issues as they relate to ICX 7850 platforms; coverage excludes unsupported third-party software integrations unless specified by contract.
Contact your Ruckus reseller or account team to combine remote support with parts coverage or upgrade to on-site service SKUs; they will provide options and pricing based on your deployment and requirements.

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