Maintain service continuity for Unleashed R720 environments with a support plan built for fast intervention and practical resolution. WATCHDOG End User Support delivers 24x7 on-site coverage for 3 years, pairing parts-and-labor service with a 4-hour response target to help reduce disruption when issues arise. For teams responsible for user access, wireless uptime, and branch or campus continuity, this service adds a direct path to qualified assistance without waiting on depot turnaround. On-site delivery matters when the problem is physical, time-sensitive, or tied to a live production environment. Parts and labor coverage helps simplify remediation while keeping support aligned to the realities of enterprise operations. This is the kind of service tier that fits networks where downtime carries a real cost. It is designed for organizations that need predictable response, hands-on support, and a defined service window rather than ad hoc troubleshooting. For procurement teams, the 3-year term also makes lifecycle planning clearer and support costs easier to forecast.