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Create Free Business Account| Manufacturer | Ruckus Networks |
| Manufacturer Part Number | 807-R720-1000 |
| Mpn | 807-R720-1000 |
| Brand | Ruckus |
| Vendor | Ruckus Networks |
| Category | software-services/professional-services |
| Provided Support | Parts Replacement, Repair |
| Service Sub Type | Physical |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Service Duration | 1 Year |
| Service Location | Customer site |
| Service Description | On-site parts replacement and repair with 13x5x4 same-business-day response |
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It means coverage is available 13 hours a day, 5 days a week, with an on-site response target of within 4 business hours from case acceptance during the defined service window.
Yes. The service explicitly covers parts replacement and repair labor for covered hardware failures under the terms of the care pack.
On-site response includes technician dispatch and travel within the serviceable area; exceptionally remote locations may incur additional travel considerations per partner terms.
Yes. Partner on-site care packs provide purchased maintenance coverage that can be applied for devices that are outside the original manufacturer warranty, subject to the care pack terms.
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