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Create Free Business Account| Manufacturer | Hewlett Packard Enterprise |
| Etilize Description | HPI Care Pack Software Support - 3 Year - 9 x 5 - Technical - Electronic |
| Mpn | 807-R510-3000 |
| Brand | Ruckus Networks |
| Vendor | Ruckus Networks |
| Product Type | Service |
| Availability | 9 x 5 |
| Provided Support | Phone Support |
| Service Sub Type | Electronic |
| Product Supported | ZoneFlex R510 |
| Service Type | Technical |
| Remote Onsite | Remote |
| Duration Hours | 0 Hours |
| Service Duration | 3 Year |
| Service Location | Remote/phone |
| Service Description | Partner support for ZoneFlex R510 providing phone-based technical assistance with 9 x 5 availability. |
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It includes phone-based technical assistance, case tracking via electronic support channels and vendor escalation for software, firmware and interoperability issues during the 3 Year term.
No. This package is an electronic/phone-based technical support plan and does not include on-site parts or labor dispatch.
9 x 5 coverage provides technical support during local business days and hours, enabling partner teams to reach vendor specialists for real-time troubleshooting.
Yes. The support is partner-focused and intended to be used by partners or internal teams to escalate issues and obtain vendor technical guidance.
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