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Create Free Business Account| Coverage Scope | 50 AP license upgrade; parts & labor |
| Response Time Profile | 13x5x4 Hour |
| Mpn | 801-3050-5L00 |
| Vendor | Ruckus Networks |
| Service Type | Watchdog Support / Maintenance |
| Remote Onsite | On-site |
| Service Duration | 5 Year |
| Service Location | Customer site |
| Service Description | On‑site parts & labor; 13x5x4 Hour response; 50 AP license upgrade |
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The upgrade expands ZoneDirector 3000 capacity to cover 50 access points under the licensed management instance included with this service.
The 13x5x4 Hour profile defines the vendor's response and engagement windows provided under this contract; confirm exact response time commitments in the order SOW.
Yes. Parts replacement is included as part of the on‑site parts & labor coverage to restore hardware to operational condition.
Support is generally assigned to the contracted location; contact your account representative to discuss approved transfers or site changes.

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