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Create Free Business Account| Mpn | MPN 826-R300-1000 |
| Vendor | Ruckus Networks / HPE Care Pack |
| Product Supported | Ruckus R300 access point |
| Provided Support | Repair; Parts Replacement |
| Service Characteristic | Parts & Labor |
| Service Type | Care Pack Hardware Support |
| Remote Onsite | On-site |
| Duration Hours | Approx. 104 hours (business week coverage basis) |
| Service Duration | 1 year |
| Service Location | On-site |
| Service Description | End user support renewal for Ruckus R300 with 13x5x4 hour response, parts & labor |
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This Care Pack provides on-site response using a 13 x 5 x 4 hour cadence, meaning field dispatch aligned with business hours and a 4-hour target response within covered periods.
This renewal specifically covers Ruckus R300 access points as indicated by the product mapping and MPN 826-R300-1000; coverage includes parts and labor for failed units.
Yes. Where applicable, defective material retention is included so you can retain failed components per the service terms.
Contact your A5 IT procurement contact or authorized reseller with the MPN 826-R300-1000 and serial numbers for the enrolled Ruckus R300 units to initiate renewal or transfer.
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