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Create Free Business Account| Mpn | 801-CLP5-0999 |
| Vendor | Ruckus Networks |
| Category | software-services/professional-services |
| Seat Count | 100 users |
| License Type | Perpetual, Per-user |
| Service Type | Per-user Support |
| Remote Onsite | On-site |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Description | Per-user support for perpetual enterprise CloudPath license, 100 users, on-site |
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Coverage includes on-site troubleshooting, configuration validation and remediation for CloudPath authentication, onboarding and certificate management for up to 100 user seats under a 5 Year perpetual entitlement.
This product covers per-user CloudPath support and on-site services related to software and configuration; hardware replacement policies are handled separately and are not included unless specified in a separate hardware support contract.
Per-user perpetual licenses are intended to follow the licensed seats; on-site service scheduling and any site-specific validations should be coordinated with Ruckus support to confirm regional availability.
On-site delivery enables engineers to perform environment-specific diagnostics, validate certificates and policies in situ, and accelerate remediation—reducing mean time to repair and limiting access downtime.

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