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Create Free Business Account| Product Supported | FI-8820 |
| Covered Period | Co-term (aligned to existing Ricoh contract end date) |
| Provided Support | Basic |
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Co-term aligns the FI-8820 support end date with an existing Ricoh contract so you have a single renewal date instead of multiple staggered expirations.
The product name denotes a Basic plan with a 4-hour response SLA; specific response commitments are governed by the Ricoh service agreement provided at purchase.
This listing describes the support term and response SLA. Coverage for parts and labor is defined in the underlying Ricoh service agreement and may vary by region.
Yes. Co-term plans are intended to be applied across multiple devices to consolidate renewal dates; consult your Ricoh account team for fleet-level provisioning.
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