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Create Free Business Account| Mpn | S8820-SCMY247-3 |
| Vendor | Ricoh |
| Category | software-services/support-warranties |
| Product Name | FI-8820 3 YEAR SCANCARE 24/7 |
| Product Supported | Ricoh FI-8820 document scanner |
| Covered Period | 3 years |
| Provided Support | 24/7 technical assistance with prioritized dispatch |
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ScanCare 24/7 provides continuous technical assistance and prioritized case handling for the registered FI-8820 over a three-year period, with Ricoh-managed service coordination and repair using certified parts and technicians.
ScanCare 24/7 provides prioritized dispatch and service coordination; on-site interventions are provided when incident classification and location are eligible under the plan. Confirm on-site eligibility and terms at purchase.
Use the Ricoh support channels provided at registration for ScanCare 24/7; incidents submitted through those channels receive prioritized handling consistent with the 24/7 subscription.
Yes. Discuss multi-device pricing and contract consolidation with your Ricoh account team to apply multi-year and fleet-level discounts and simplify entitlement management.
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