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Create Free Business Account| Mpn | S8820-SCPWNBD-1 |
| Vendor | Ricoh |
| Category | software-services/support-warranties |
| Product Name | FI-8820 1 YEAR SCANCARE NBD |
| Product Supported | Ricoh FI-8820 document scanner |
| Covered Period | 1 year |
| Provided Support | Next business day on-site response |
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ScanCare NBD covers hardware faults for the registered FI-8820 with next-business-day on-site response where eligible, including parts and labor performed by Ricoh-certified technicians.
Register the service using the MPN and the scanner serial number through your Ricoh sales or service representative; registration ties the subscription to the device for entitlement.
Consumable coverage varies by contract; ScanCare NBD primarily covers parts and labor for hardware faults. Confirm consumable policy with Ricoh at purchase.
Yes. Contact your Ricoh account team to discuss upgrading to multi-year or 24/7 support plans; transitions typically require contract amendment and re-registration.
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