ScaleCare Support Extended Service 4 Year Depot Exchange

Keep support response predictable across the service life of your Scale Computing environment. ScaleCare Support - Extended Service provides a 4-year coverage term with depot-based exchange handling and next-business-day replacement, helping teams move quickly when hardware needs service. For infrastructure owners, the value is in reducing uncertainty. Depot service centralizes the repair process, while replacement support shortens the path back to normal operations. That matters when the cost of delay is measured in user impact, missed service windows, or added administrative overhead. This service is well suited to organizations that want a defined support path rather than ad hoc break-fix planning. It helps protect the investment already made in the platform and gives procurement teams a clear service horizon for budgeting and renewal planning.