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Create Free Business Account| Fulfillment | IMSourcing facility shipment |
| Warranty Notes | Product may not be eligible for original manufacturer warranty; packaging and condition may vary |
| Product Supported | Panasonic tablet PCs (hot-swap program) |
| Support Hours | Business hours / vendor-defined |
| Bundle Support | Managed replacement and returns |
| Covered Period | 3 Year |
| Provided Support | 3 Year direct replacement |
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The program provides replacement units through Ingram Micro for covered Panasonic tablet PCs for a three-year term. Coverage includes shipment of replacement units and centralized return processing via IMSourcing; eligibility for original manufacturer programs may vary.
Replacements are shipped from IMSourcing facilities within 2–3 days when stock is available. Actual transit time depends on destination and stock status.
Replacements may ship in non-standard packaging and, where applicable, can include Ingram Micro certified pre-owned units as noted in program terms.
All returns are processed directly through IMSourcing. The program centralizes reverse logistics to streamline warranty administration and device turnover.
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