Protect mission-critical PA-5540 operations with partner-enabled premium support designed specifically for US government accounts. This 12-month service term helps keep your security platform covered with a structured support path that fits procurement, compliance, and operational planning requirements in public sector environments. For infrastructure teams responsible for uptime, incident response, and change control, premium support adds a higher-touch service model around the appliance lifecycle. It is well suited to agencies and contractors that need predictable support coverage, clear escalation handling, and a service relationship aligned to government purchasing constraints. Because this offering is tied to the PA-5540 and restricted to US government accounts, it is intended for organizations that need the right support entitlement without overbuying broader commercial packages. The result is a cleaner support posture for environments where accountability, response coordination, and contract alignment matter as much as the hardware itself.