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Create Free Business Account| Shipping Weight | 0.00 lb |
| Term | 2 years |
| Support Tier | Foundation Support |
| Support Hours | 8x5 regional support |
| Compatible Product | Opengear OM1300 |
| Replacement Service | Advanced replacement |
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OM1300 names the Opengear platform covered by this service. OG-FNTS-OM1300-2YR is the ordering code for its two-year Foundation Support entitlement, including 8x5 regional support and the advanced replacement service level.
OG-FNTS-OM1300-2YR includes 8x5 regional support for the covered OM1300. The stated coverage level is eight hours per day, five days per week, rather than a 24x7 support entitlement.
Yes. The two-year Foundation Support entitlement includes the advanced replacement level for the covered OM1300. Replacement eligibility, regional availability, and service request handling follow Opengear's applicable support terms.
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