ONYX GRAPHICS Advantage Silver 5-Year SiteSolution Support

Maintain coverage for eligible existing ONYX SiteSolution product environments with a five-year Advantage Silver service term. This offering is scoped for previous ONYX SiteSolution products, making it appropriate where an established installation requires ongoing service coverage under the Advantage Silver level. It is a service entitlement rather than a physical appliance, peripheral, or standalone software application. SVC-ADV5SITESLV-PREV identifies the five-year version of the offering for the specified previous-product population. Its defining characteristics are the Advantage Silver service level, the five-year covered period, and its association with previous SiteSolution products. These details matter when matching service coverage to an installed ONYX environment that already falls within the intended product scope. Use this service where the required outcome is continued Advantage Silver coverage for a qualifying prior SiteSolution product. The offering does not represent a new SiteSolution product deployment; it applies coverage to the stated existing-product category. Confirm the installed product belongs to the previous ONYX SiteSolution population before assigning the service entitlement, especially where multiple SiteSolution generations or service levels are present.