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Create Free Business Account| Pricing Type | Subscription |
| License Quantity | Per subscription |
| Product Supported | ONYX SiteSolution |
| Support Hours | Business hours (standard) |
| Covered Period | 3 years |
| Provided Support | Technical support and software updates |
| Service Characteristic | Gold-tier escalation workflow |
| Service Location | Remote support and assistance |
| Service Description | Gold-tier technical assistance and update coordination |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
This plan covers current ONYX SiteSolution products as specified at time of purchase. Your ONYX representative will confirm eligible licenses and versions during order fulfillment.
The Gold subscription includes access to software updates and patches released for covered SiteSolution products during the 3-year term; major upgrade eligibility is confirmed per ONYX release policy.
Yes—existing support contracts can typically be converted or extended into the 3-year Gold subscription; contact ONYX sales for proration and migration details.
ONYX will provide renewal options prior to contract expiration; customers can choose to renew on a similar Gold term or migrate to other support levels based on operational needs.
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