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Create Free Business Account| Pricing Type | Renewal |
| Product Supported | Current ONYX SiteSolution products |
| Support Hours | Business hours |
| Covered Period | 1 year |
| Provided Support | ONYX Advantage Gold maintenance and prioritized support |
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ONYX Advantage Gold provides priority escalation and accelerated handling for covered cases on eligible SiteSolution products. Specific response expectations and entitlements are defined in the ONYX Advantage Gold program documentation.
This Gold term maintains eligibility for software updates released during the covered one‑year period for currently licensed SiteSolution products, subject to ONYX Advantage program terms.
Provide your current SiteSolution license identifiers to ONYX or your reseller; eligibility is validated against ONYX's registered license records prior to activation of the Gold term.
Upgrades or changes to support level are handled per ONYX contract policies. Contact your ONYX reseller or ONYX account manager to review pro‑rated options and program rules.
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