Niagara Networks SUPPORT-PREMIUM Premium Support Tier

Extend support coverage beyond the included first year and keep critical Niagara Networks assets under vendor-backed care. This premium support tier is priced at 15% of the total supported product MSRP, making it straightforward to align service cost with the installed base it protects. For infrastructure teams, that means a predictable support model tied directly to the value of the equipment in service. The included first-year Basic Support helps simplify initial procurement, while this premium tier provides the next step for organizations that want continued access to formal support coverage. It is a practical fit for environments where uptime, issue resolution, and lifecycle planning matter more than one-time purchase price alone. Use this service when the cost of downtime outweighs the cost of maintaining active support. It is designed for teams that need a clean, vendor-aligned support path for Niagara Networks hardware and want to preserve operational continuity after the initial coverage period.