
| Provided Support | Care support (vendor) |
| Service Type | Control management, monitoring, and care support |
| Remote Onsite | Remote with optional onsite escalation |
| Duration Hours | Varies hours |
| Service Duration | Varies — contact vendor |
| Service Location | Global — dependent on vendor coverage |
| Service Description | Centralized control management and monitoring for Neat Board with vendor care support |
Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.
Pulse Pro bundles centralized control management and monitoring for Neat Board with vendor care support and defined escalation pathways to address device incidents and configuration issues.
Contact Neat or your authorized reseller for term options and pricing tailored to your board count and deployment footprint.
Pulse Pro provides remote management and monitoring; onsite support may be available via escalation depending on geographic coverage and contract terms.
Pulse Pro exposes diagnostic telemetry and alerts through Neat’s management interfaces; discuss specific integrations with Neat or your reseller to map alerting into your NOC workflow.
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