Office365 Business CSSUP — Microsoft

Name: Office365 Business CSSUP — Microsoft
Brand: Microsoft
SKU: 07DF09744609-PC
Price: 8.49 USD
Availability: InStock

Microsoft|

MPN: 07DF09744609-PC

Digital Delivery

$8.49

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Key Features

12 months of Microsoft support coverage
Support for desktop Office applications and OneDrive for Business
Per-user subscription licensing model
Vendor-managed incident escalation and diagnostics
Assistance for tenant-level administration issues

Reduce downtime and administrative overhead with a dedicated 12-month Microsoft support subscription for Office365 Business. This SKU provides vendor-level technical assistance for desktop Office applications included in the Business plan, plus cloud services such as OneDrive for Business and tenant administration challenges. IT directors gain a defined escalation path into Microsoft engineering for complex configuration issues, interoperability problems with on-premise systems, and critical application failures. The subscription matches procurement cycles and simplifies renewals, giving you predictable support coverage across user licenses. Use this SKU when purchasing Office365 Business at scale to ensure consistent vendor accountability and faster resolution of end-user impacting incidents.

Ideal For

Provide vendor escalation for desktop Office failures after major Windows updates
Support hybrid identity synchronization troubleshooting for Azure AD Connect environments
Ensure consistent vendor response during rapid Office application rollouts
Standardize support for OneDrive sync and file access incidents across an enterprise

Why This Product

1Includes desktop Office application support vs. lower-cost SKUs that only cover web apps
2Provides vendor-managed escalation for hybrid scenarios vs. community or in-product help
3Covers tenant-level administration questions vs. cheaper per-incident support
4Simplifies enterprise renewals and procurement compared with ad-hoc case purchases

Licensing

Pricing Type

Per-user subscription

Software General

Product Supported

Office365 Business

Support Warranty

Support Hours	Business and escalated incident support
Covered Period	12 months
Provided Support	Microsoft Technical Support for Office365 Business
Service Characteristic	Desktop app and tenant support

Professional Services

Service Description

Vendor-level troubleshooting and escalation for desktop Office and OneDrive

Purchasing this for your business?

Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Frequently Asked Questions

Does this SKU cover desktop Office application issues?▾

Yes. This CSSUP subscription provides Microsoft technical support for desktop Office applications included in the Office365 Business plan, alongside OneDrive and tenant-level issues for the covered term.

How is this support billed?▾

This item is a per-user subscription billed and renewed on a 12-month cycle; consult your procurement or reseller for billing cadence and volume discount options.

Can this support assist with hybrid identity problems?▾

Yes — the subscription provides vendor escalation and guidance for hybrid identity synchronization and interoperability issues, though on-premises infrastructure ownership remains with the customer.

Is this a replacement for Microsoft Premier or Advanced Support?▾

No. This SKU provides targeted support for Office365 Business services. Organizations requiring broad platform coverage or dedicated account services should evaluate Microsoft Premier or Advanced Support offerings.