Microsoft C0HKJ7-0001-1Y Dynamics 365 Customer Voice Annual

Collect customer feedback through surveys that can be authored, distributed, and analyzed in Microsoft Dynamics 365 Customer Voice. The service supports feedback programs for customer experience, service interactions, event follow-up, and other touchpoints where teams need structured responses rather than untracked email replies. Survey results can be reviewed through response reporting and connected to Microsoft business applications. C0HKJ7-0001-1Y is the annual New Commerce Experience subscription for Dynamics 365 Customer Voice. It provides one tenant-level Customer Voice entitlement with up to 2,000 survey responses per tenant per month. The response allowance measures submitted survey responses, making it relevant when sizing a recurring feedback program across departments, customer segments, or service channels. Customer Voice fits Microsoft-centric environments that need feedback data alongside customer records and workflow tools. Its Dynamics 365 and Power Platform connections allow survey activity and response data to participate in broader business processes, while the Customer Voice service focuses on survey creation, distribution, response collection, and analysis. This annual offer differs from shorter-term licensing options by covering a 1-year subscription term under the New Commerce Experience program.