Microsoft Dynamics 365 Customer Voice Additional Responses Annual Subscription

Microsoft C0HKJ6-0001-1Y adds 2,000 Dynamics 365 Customer Voice survey responses per month under an annual New Commerce Experience (NCE) subscription. It provides response capacity for Customer Voice, allowing an organization to collect more completed survey responses as feedback activity exceeds the response allocation available through its existing Customer Voice service. Use this add-on for recurring customer-experience surveys, satisfaction measurement, and other feedback collection where response count, rather than survey authoring capability, is the constraint. The added capacity supports ongoing programs that run continuously and feedback initiatives where participation increases across departments, regions, or customer segments. Within Dynamics 365 Customer Voice licensing, this offer is distinguished by its focus on additional response capacity. It does not add a separate feedback application or replace Customer Voice functionality; it supplements the volume of survey responses available to a Customer Voice environment. The annual term fits organizations planning sustained survey activity throughout a full subscription year.