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Create Free Business Account| Platform Support | Microsoft Dynamics 365 Customer Service |
| License Type | Subscription |
| Pricing Type | Nonprofit pricing |
| Subscription Term | 1-year term |
| Software Name | Dynamics 365 Customer Service Call Intelligence Minutes Add-On |
| Software Type | Cloud service add-on |
| Deployment Model | Cloud |
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CFQ7TTC0J7C5-0004 provides the Dynamics 365 Customer Service Call Intelligence Minutes Add-On as a nonprofit NCE subscription with a 1-year term. It supplies an add-on entitlement for call intelligence minutes and does not include the Dynamics 365 Customer Service base subscription.
No. This product is a Call Intelligence Minutes Add-On for Dynamics 365 Customer Service. It supplements a Customer Service environment with call intelligence minute capacity rather than providing the underlying Dynamics 365 Customer Service application subscription.
The subscription is provisioned electronically to the organization's Microsoft cloud tenant through the Cloud Solution Provider channel. A tenant administrator may need to assign or configure the entitlement in the Microsoft environment after provisioning is complete.
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