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Create Free Business Account| Shipping Weight | 0.00 lb |
| License Type | Subscription add-on |
| Pricing Type | Monthly commitment |
| Subscription Term | 1 month |
| Software Name | Dynamics 365 Customer Service Voice Channel Add-On |
| Software Type | Cloud service add-on |
| Deployment Model | Cloud |
| Platform Support | Microsoft Dynamics 365 Customer Service |
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CFQ7TTC0J7N8-0001-1M provides the Microsoft Dynamics 365 Customer Service Voice Channel add-on under a 1-month NCE commitment. It adds the Voice Channel entitlement to the Customer Service environment. A base Dynamics 365 Customer Service licence and telephone carrier connectivity are separate requirements.
This SKU carries a 1-month commitment. It is the monthly-commit option for the Dynamics 365 Customer Service Voice Channel add-on, rather than an annual-commit subscription. The subscription remains associated with the customer’s Microsoft tenant.
No. This product is a Voice Channel add-on for Microsoft Dynamics 365 Customer Service, not a base Customer Service licence. It also does not include telephone carrier service or calling connectivity needed for voice operations.
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