Add a Microsoft 365 cloud calling entitlement for users who need business telephony from the same collaboration environment used for meetings and messaging. M365 Business Voice (US) brings together Phone System functionality, Audio Conferencing, and domestic calling capabilities for United States-based calling requirements. User assignments are managed as subscription entitlements rather than as physical phone hardware. Within a Microsoft 365 tenant, the service supports business calling workflows such as placing and receiving calls through Microsoft Teams, joining audio conferences, and presenting a business calling identity to external callers. It fits organizations standardizing voice, meetings, and collaboration around Microsoft 365 and requiring a US-focused Business Voice service. Endpoint devices, user quantities, and subscription term are selected separately through the applicable Microsoft 365 configuration. Microsoft 96E8346B2E15 represents the M365 Business Voice (US) subscription entitlement. Its distinguishing characteristic is the US Business Voice service scope, combining cloud phone functionality with conferencing and calling capabilities rather than supplying a handset, desk phone, or on-premises PBX appliance. Confirm that each intended user has the Microsoft 365 tenant and licensing prerequisites required for the selected voice configuration.