Manage journey-based customer engagement through a Dynamics 365 Customer Insights Journeys Tier 3 entitlement. This offer applies an interacted-people metric to the Customer Insights Journeys service and carries a nonprofit staff PRI designation. It is a cloud-service commercial entitlement, not a deployable hardware product or a physical media package. Customer Insights Journeys supports organizations that plan, coordinate, and measure communications across customer and constituent interactions. The interacted-people designation makes the audience-interaction measure central to this entitlement. It fits environments where teams operate engagement journeys in the Dynamics 365 Customer Insights application and need the Tier 3 offer associated with their organization’s licensing arrangement. Microsoft part number 180BFD22149D distinguishes this offer through its Tier 3 designation, interacted-people metric, and nonprofit staff PRI designation. Those identifiers matter when aligning an existing Customer Insights Journeys environment with the intended commercial entitlement. The product applies to the Journeys service specifically; it does not represent a general Microsoft 365 productivity subscription, endpoint license, or on-premises server component.