Bring customer data and engagement activity into Microsoft Dynamics 365 Customer Insights for faculty use. The service supports work with customer profiles, audience understanding and engagement planning in organizations that need a connected view of customer interactions. It is suited to academic environments where faculty users need access to the Dynamics 365 Customer Insights service under an annual term. DBAE467BD0CC-1Y identifies the faculty annual entitlement offered through CSP Government. The faculty designation matters when matching access to the intended user population, while the annual term establishes the subscription period for this offering. Customer Insights is part of the Dynamics 365 business-application portfolio and focuses on using customer information to inform engagement activity. This specific offering differs within the Customer Insights range through its faculty designation and annual subscription format. Choose it when the required service is Dynamics 365 Customer Insights and the user eligibility is faculty, rather than selecting a general-purpose entitlement with a different audience designation or subscription duration. The product is a software service entitlement, not a physical device, cable or accessory.