Includes a 1-year nonprofit subscription to the Dynamics 365 Customer Service Voice Channel Add-In. It adds voice-channel functionality, while the qualifying Dynamics 365 Customer Service base subscription remains separate for licensing purposes.

This add-in is for nonprofit organizations using a qualifying Dynamics 365 Customer Service base subscription that need voice-channel functionality. The base subscription is separate and is not replaced by this add-in.

C633AFE2EEC6-1Y provides a 1-year subscription term. It is the nonprofit add-in offer for Voice Channel functionality and should be matched to an organization’s qualifying Dynamics 365 Customer Service subscription before assignment.