D365 Customer Service names the Microsoft product family. 5582C778AB4C is the ordering code for its Government Intelligent Voicebot Minutes Add-On, which adds voicebot minute capacity rather than the underlying D365 Customer Service entitlement.

5582C778AB4C adds intelligent voicebot minutes for D365 Customer Service Government. It is intended for environments that need additional voicebot usage capacity and is separate from the base D365 Customer Service entitlement.

5582C778AB4C includes an add-on entitlement for intelligent voicebot minutes associated with D365 Customer Service Government. The base D365 Customer Service entitlement is not included with this voicebot minutes add-on.