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Create Free Business Account| Platform Support | Dynamics 365 Customer Service |
| Shipping Weight | 0.00 lb |
| License Type | Add-on entitlement |
| Software Name | Microsoft Dynamics 365 Customer Service |
| Software Type | Call Intelligence minutes add-on |
| Deployment Model | Cloud |
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808A926537F9 provides the Dynamics 365 Customer Service Call Intelligence Minutes Add-On for Students. It adds call intelligence minute capacity to the applicable Customer Service environment and does not include the base Dynamics 365 Customer Service subscription.
No. It is an add-on rather than a standalone Dynamics 365 Customer Service license. The Call Intelligence minute entitlement is intended for use with the applicable Dynamics 365 Customer Service subscription in a Microsoft cloud tenant.
Choose this subscription when a Dynamics 365 Customer Service for Students environment requires Call Intelligence minute capacity. It addresses the call-intelligence add-on component and does not supply a separate customer-service application or voice service.
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