Capture customer signals as real-time data events for use within a Dynamics 365 Customer Insights environment. Microsoft D365 Customer Insights Real-Time Data Events addresses the event layer used when customer actions, behavioral signals, or other time-sensitive data need to be available for customer engagement workflows. It is a cloud-service entitlement, not a hardware device, cable, appliance, or boxed software product. Real-time events are relevant where customer interactions must be recognized while they are current rather than treated only as historical records. Event data can support event-driven customer engagement scenarios in which activity from connected business systems needs to inform the customer context used by Dynamics 365. The offering is specifically oriented to real-time data events, making that scope the key distinction from broader customer-data and engagement capabilities. Order BCAA55218DAA when the required Microsoft service is D365 Customer Insights Real-Time Data Events. Use the full ordering code when matching the entitlement, while the D365 Customer Insights Real-Time Data Events designation describes its functional scope. Deployment planning should account for the Dynamics 365 Customer Insights environment and the business systems that originate the customer event data.