Microsoft Customer Engagement for Teams Monitoring & Reporting

Bring operational visibility to Microsoft Teams customer engagement with this Microsoft licensing option for Solgari Hub on Azure. It is designed for supervisors and administrators who need to monitor activity, generate reports, and manage users and configuration from a central control point. The value is in the structure: a 1-year term with monthly billing, tied to a platform built for ongoing oversight rather than one-time setup. That makes it easier for IT and operations teams to maintain governance, track performance, and keep configuration aligned with business requirements. For organizations running customer-facing Teams workflows, this add-on supports the administrative layer that keeps service delivery consistent. It helps reduce manual oversight, improves reporting discipline, and gives the people responsible for the environment a clearer operating model. Choose it when Teams needs more than communication — it needs control, reporting, and accountable administration.