Maintain control over critical connected deployments with a 3-year care program scoped per controller. This service model is built for organizations that need dependable oversight across managed systems, where controller health and service continuity directly affect uptime. Per-controller coverage gives IT and operations teams a precise way to align support with the infrastructure actually in use. That matters in environments where multiple controllers may be deployed across sites, racks, or integrated systems, and where visibility into service status helps reduce surprises. A longer 3-year term supports planning, budgeting, and lifecycle management. It also helps standardize support across a fleet, making it easier to keep service expectations consistent as deployments scale. For teams responsible for business-critical systems, the value is not just coverage — it is the ability to keep operations predictable, reduce manual follow-up, and maintain confidence in the platform over time.