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Create Free Business Account| Product Supported | Lexmark CX962 |
| Support Hours | Varies by dispatch |
| Covered Period | Per call |
| Provided Support | On-site repair per call |
| Service Description | On-site technician dispatch and repair per individual service call |
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OnSite Repair Per Call covers dispatch and on-site repair performed by Lexmark-trained technicians for the CX962 on an individual call basis. Parts or extended parts coverage depend on the diagnosis and are specified at time of service.
Place a service request through your Lexmark channel using MPN 2382190. Lexmark will schedule an on-site technician dispatch for the reported incident.
No. The per-call model does not require a multi-year contract. You pay for each dispatched service incident as it occurs.
Yes. Repairs are performed using Lexmark procedures and authorized parts when required to preserve device integrity and warranty compatibility.
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