Lexmark ADVANCED EXCHANGE NBD - PER CALL - CX331 (2371000)

Maintain continuous print capacity during incidents with Lexmark Advanced Exchange NBD for the CX331 (MPN 2371000). Designed for infrastructure teams that require predictable recovery from hardware faults, this Per Call service provides a replacement-unit exchange process the next business day after fault validation. Supply-chain and field-service variability are removed from your escalation path — you manage a single point of contact to authorize the exchange and receive a replacement unit ready to install. That reduces mean time to restoration for printers supporting critical workflows and avoids ad-hoc onsite repair scheduling. This offering is appropriate when operational continuity matters more than onsite technician dispatch. It shortens time to replacement, standardizes logistics, and reduces the administrative overhead of parts procurement. Pairing Advanced Exchange with your existing support contract centralizes accountability to Lexmark for hardware availability and returns processing. Coverage is provided Per Call for the specified Lexmark model, and activation is tied to the stated MPN. For procurement teams evaluating cost against risk, this SKU streamlines replacement costs into a predictable support line item and eliminates surprise logistics fees during incidents.