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Create Free Business Account| Covered Period | 5 Years |
| Provided Support | Parts and labor onsite |
| Service Characteristic | Onsite technician dispatch for covered hardware faults |
| Service Type | Onsite repair |
| Remote Onsite | Onsite |
| Duration Hours | null hours |
| Service Duration | 5 Years |
| Service Location | Customer site |
| Service Description | Onsite diagnosis and repair with OEM parts and authorized technicians for covered failures |
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The plan includes onsite diagnosis and repair by authorized technicians using OEM parts for covered hardware faults for the 5 Year term (MPN 2364650). It covers parts and labor as defined in the service terms.
Contact Lexmark support with the MS621 serial number and your service MPN (2364650). Support will validate coverage and dispatch an authorized technician to your site according to the service process.
This plan is designed to be the primary onsite repair coverage. Mixing with third-party maintenance is possible but may affect coverage validation and responsibilities; consult Lexmark support for integration details.
Onsite repair plans typically cover parts required to restore hardware functionality. Consumables (toner, paper) and routine preventive items are generally excluded unless explicitly stated in your contract; verify specific exclusions in the service terms.
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