Lexmark 5 Year OnSite Repair Warranty

Onsite repair includes both parts and labor performed by factory-authorized technicians at your location for the 5-year term. It covers replacement of failed components and on-location diagnostics to restore device operation.

Contact the authorized Lexmark support channel and provide device serial number, fault description, and MPN 2382293 to open a service ticket. Lexmark will coordinate technician dispatch according to the contract terms.

Specific response and travel-time commitments depend on your region and the terms of the service agreement. Consult your Lexmark sales representative or contract documentation for available response-time options and any regional limitations.

Yes. Many customers pair onsite repair with parts stocking or parts-only contracts to accelerate field repairs. Discuss combined options with your Lexmark reseller to align inventory and dispatch workflows.